Managed IT Services
An ongoing partner watching over your environment — monitoring, support, and maintenance handled continuously, not just when something breaks.
Explore Managed ServicesBaker Technology
Infrastructure engineering
built for zero downtime.
Network, cloud, identity, and automation expertise — the same rigor used to run large-scale enterprise infrastructure, applied directly to your business.
Two Ways to Work Together
How We Work
Project & Professional Services
A scoped engagement with a clear start and finish — the right fit when you need a specific problem solved, not an ongoing relationship.
Explore Professional ServicesWhere to Start
IT Essentials for Small Business
You don't need a full IT department to get this right. These are the fundamentals worth having in place — most take less time to set up than you'd expect, and they make everything else easier down the road.
A Domain & Email of Your Own
A dedicated business domain and email build trust with customers and keep your business identity independent of any one employee or platform.
Device & Endpoint Visibility
Knowing what laptops, phones, and devices are actually connected to your business, kept up to date, and able to be wiped remotely if one's lost or stolen.
The Basics of Account Security
Individual logins for each employee, plus multi-factor authentication, go a long way toward keeping accounts — and the business — protected.
A Network Built to Grow With You
A properly configured network and firewall, with guest access kept separate from business systems, scales as the team grows instead of needing to be redone.
Someone Keeping an Eye on Things
Most small businesses don't have a plan for this until something breaks. A partner proactively watching your environment catches small issues before they become expensive ones.
A Real Place for Files
Shared business storage — not someone's personal Dropbox or years of email attachments — so files live in one place the business controls.
Backups You Can Count On
Not just backed up — restorable. A tested backup plan turns a lost laptop or failed drive into a minor inconvenience instead of a crisis.
Always-On Support
Managed IT Services
Instead of calling someone only when something breaks, managed service means your environment is being watched, maintained, and improved continuously — with one point of accountability instead of a pile of vendors.
Proactive Monitoring
Network, server, and endpoint health tracked continuously — catching issues before they turn into outages.
Help Desk Support
A direct line for your team when something needs attention, instead of guessing or waiting on hold.
Patching & Maintenance
Updates, backups, and routine maintenance handled in the background, on a consistent schedule.
Security Oversight
Ongoing attention to identity, endpoint, and network security posture — not a one-time setup and walk away.
What We Do
Capabilities
Every capability below is available as part of a managed plan or as a standalone project.
Featured
Network Engineering
Design, configuration, and multi-site upgrades for switches, wireless access points, and firewalls — remote-first, on-site when the hardware demands it.
Cloud & Infrastructure Engineering
Azure and hybrid environments — virtual machines, networking, storage, and disaster recovery — built to stay online.
SaaS & Collaboration Platforms
Administration and migration across Microsoft 365, Google Workspace, and the tools your team runs on every day.
Identity & Security Hardening
Conditional access, MFA, RBAC, and data-loss prevention programs that close real gaps, not just checkboxes.
Automation & Process Improvement
PowerShell and Python automation, plus ServiceNow workflow design, to remove manual work from IT operations.
Device & Endpoint Management
Intune, Autopilot, and Apple Business Manager deployment — provisioning that scales without a help-desk queue.
These are our primary capabilities — if what you need doesn't fit neatly into one of these, reach out. Chances are it's still something we can help with.
Proof, Not Promises
Selected Work
Multi-Site Network Infrastructure Refresh
Upgraded switches and access points across multiple sites, mixing Meraki cloud-managed provisioning with direct CLI configuration for hardware outside the dashboard.
Outcome: full upgrade delivered remotely, with on-site support available whenever hardware required it.
ServiceNow ITSM Process Redesign
Re-architected seven core ITSM workflows — onboarding, offboarding, asset lifecycle, loaners, device swap, warranty, and stock intake.
Outcome: ad-hoc ticket handling replaced with queue-based routing and enforced SLAs.
View on GitHub →Microsoft Purview Data Protection Program
Designed a four-tier sensitivity taxonomy and DLP detection policies spanning email, file storage, and chat.
Outcome: phased rollout through two executive sign-off gates with no disruption to daily operations.
View on GitHub →Intune Autopilot Migration
Migrated device provisioning from on-prem SCCM imaging to cloud-native, Azure AD-joined Autopilot.
Outcome: removed the network-presence requirement for provisioning and automated drift remediation.
View on GitHub →M365 / Google Workspace Migration
Identified a four-year licensing overlap left over from an org merger, then migrated mail, calendar, contacts, and files.
Outcome: eliminated duplicate licensing cost with zero data loss during cutover.
View on GitHub →SFTP/PGP Automated File Transfer
Ported a production PowerShell automation — encrypted, scheduled file transfers — into Python.
Outcome: a validated, runnable cross-language implementation, proving the automation logic independent of platform.
View on GitHub →Background
About
Baker Technology is run by a problem solver and IT solution innovator — six-plus years architecting and securing enterprise infrastructure, leading large-scale network operations, cloud platforms, and identity security programs supporting hundreds of users, in environments where the tolerance for downtime and security gaps is close to zero. That same rigor in networking, cloud architecture, identity security, and automation is what gets applied to every engagement, regardless of size.
CISSP
ITIL 4 Foundation
Azure Administrator (AZ-104)
Azure Fundamentals (AZ-900)
CCNA
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Contact
Tell us about the project — whether or not it fits neatly into what's listed above. We respond within one business day.